At the heart of a controversy for its catastrophic performance on older generation consoles, the game Cyberpunk 2077 has finally been withdrawn from Sony’s PlayStation Store.
If we can say that Cyberpunk 2077 was the trigger that cloud gaming was missing, the situation is clearly not the same on the old-generation PS4 and Xbox One consoles. From the day of the release, we sounded the alarm on the PS4 and Xbox One versions with catastrophic performance. On the menu, many bugs, display problems, an empty city and performance under 20 frames per second, when the game does not crash for a minute or does not force the console to restart.
Development studio CDProjekt Red has since apologized in an unconvincing fashion for the state in which this version of the game was released, while promising two patches in January and February that “ should fix the most important issues faced by players “. In its apology message, the studio called on dissatisfied people to request a refund from Sony or Microsoft. But now, the two companies were never made aware of this decision, and the policy of the PlayStation Store forbids in principle to be reimbursed if you have started downloading a game. Finally, Sony made its decision, and it should mark the life of the game hard.
Refund and withdrawal from PlayStation Store
On the night of December 17-18, 2020, Sony announced that Cyberpunk 2077 was withdrawn from PlayStation Store. It is therefore no longer possible to purchase the digital version of the game on Sony platforms. In addition, the company has published a special page on its site to allow the players concerned to easily be reimbursed for the game.
In its post, Sony Interactive Entertainment announces that Cyberpunk 2077 will not return from PlayStation Store until further notice. We imagine that the brand will reassess the marketing of the game after the release of the patches correcting the biggest problems.
This is a very loud act announced on Sony’s part here. Other games had already been released in poor condition, we can think of Assassin’s Creed Unity for example, but without ever causing a ban on sale on the manufacturer’s digital store. The game Batman: Arkham Knight had experienced a similar adventure on PC, but it was its publisher Warner Bros who had decided to withdraw it from stores to develop a new version.
It will be interesting to wait for Xbox’s reaction on this subject. The Microsoft brand had signed a partnership with CDProjekt Red to promote Cyberpunk 2077, and even released a special version of the Xbox One X for the game earlier this year. Only the digital version of the game is currently concerned, it is questionable whether the physical stores will in turn announce the withdrawal from sale of the game. CDProjekt Red might be well advised to announce it itself.