The management of CD Projekt Red, the firm behind Cyberpunk 2077, has officially apologized for the bugs observed in its game and the very limited performance on the PS4 and Xbox One consoles. The company promises updates to correct this and cites potential refunds.
Cyberpunk 2077 was a particularly anticipated game for the end of 2020. Before its release, the title heralded breathtaking graphics performance and enticing technological prowess. However, the gaming community ended up being a bit disillusioned when the game’s first tests revealed numerous bugs and PS4 and Xbox One versions far below the promised visual slap. On social networks, this quack has not gone unnoticed at all.
In this regard, the management of CD Projekt Red, the company that developed Cyberpunk 2077, cracked an official message on Twitter to apologize ” for not showing the game on the latest generation consoles before launching it and, as a result, for not allowing you to make a more informed decision on your purchase “. And to add: “we should have paid more attention to making the game better on PlayStation 4 and Xbox One ».
— Cyberpunk 2077 (@CyberpunkGame) December 14, 2020
CD Projekt Red therefore promises to fix the problems of crashes and bugs via software patches which, according to the press release, have already started to be deployed. Another slave of such adjustments is already planned for the coming week. “We will update regularly as new improvements become available», Specifies the management.
Calendar of updates on consoles and refunds
This letter especially announces the arrival of two big updates called Patch # 1 and Patch # 2 which will arrive respectively in January and February 2021. The gaming experience of Cyberpunk 2077 should thus be greatly optimized on consoles if we are to believe it. press release, but beware: this will not be enough to run the game on these machines like “on a high-end PC or next-gen console».
Finally, CD Projekt Red addresses the issue of reimbursement for players disappointed with their purchase and who do not wish to wait for the software patches mentioned. The firm invites these users to request the PSN and Xbox services to return the game and recover their money. If you buy a physical copy, you can try contacting the store that sold it to you, but if that doesn’t work, you can always email [email protected] to try to get it right.
So much for the official press release. While the apologies will undoubtedly be positively received by some consumers, some could be more skeptical about the sincerity of this mea culpa. Considering Cyberpunk 2077’s very limited performance on PS4 and Xbox One, it seems highly unlikely that the makers of CD Projekt Red were not aware of this prior to the game’s launch.
In addition, a Bloomberg survey reveals that CD Projekt exerted intense pressure on its employees to force them to meet the set deadlines, at the cost of very long and tiring days. These practices are often referred to as “crunchIn the world of video games. However, by promising to deploy successive patches, we can fear that the developers of new periods ofcrunchover the next few weeks.