Tuesday, April 13

Apple is investigating screen issues

Some iPhone 12, 12 mini, 12 Pro and 12 Pro Max would experience screen problems, according to the MacRumors site: flickering, glows turning green or yellow … But Apple may already have the solution.

Apple iPhone 12 Mini

Apple iPhone 12 Mini // Gamesdone: Arnaud Gelineau for Frandroid

Just arrived, already a concern to be resolved. While the iPhone 12 mini and 12 Pro Max have recently appeared to join the shelves with the iPhone 12 and 12 Pro, Apple is experiencing some problems with its new models.

A concern about the brightness

According to a rating obtained by the site MacRumors, the Cupertino company would have admitted the existence of a problem on the screens of certain smartphones. Flickering, green or gray glow, and other unintentional lighting concerns have occurred in some consumers.

Several customers have thus shared problems encountered on their iPhone screen on various forums. This would occur when the brightness is less than 90%. As reported MacRumors, the flicker is not permanent and may quickly go away before reoccurring.

No repair or exchange in sight

In the document sent to Apple Authorized Service Providers, Tim Cook’s company explains that it has opened an investigation. The California company, however, asks technicians not to repair affected iPhones and instead advise customers to update their device to the latest version of iOS 14.

iPhone 12 Pro, iPhone 12 mini and iPhone 12

iPhone 12 Pro, iPhone 12 mini and iPhone 12 // Gamesdone: Apple

However, the problem would appear on devices already upgraded to iOS 14.2. This probably explains why Apple has already rolled out an iOS 14.2.1 update that did not seem to have been planned in developer beta.

Already a screen problem on the iPhone 11 and 11 Pro

The iPhone 11/11 Pro / 11 Pro max had also experienced display issues turning green last year. Apple had managed to solve this problem with the iOS 13.6.1 update, the iPhone 11 having this problem with an LCD screen and the two Pro models having an Oled panel.

It is possible that the Apple brand plans to solve the new problem in the same way for the Super Retina XDR screens that this time equip all models.

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