Wednesday, January 20

all about the home automation solution of the French operator

Since 2019, Orange has offered its subscribers an interesting free service: Orange Connected Home. The principle is simple: if you have a Livebox 4 or 5, it allows you to easily control connected objects, via an application installed on your smartphone. We explain which devices are compatible and how this service works.

When designing its Connected Home service, Orange asked itself a good question: why should it be necessary to install 50 different applications or go through third-party devices (and long to configure) to control the entire home automation system of his home when practically do all French households have an Internet box?

After all, it already connects most of the household devices to the Internet. So why couldn’t it also take care of home automation accessories, such as connected bulbs, connected sockets or even connected cameras?

Orange Connected Home: a Livebox to control them all

It is from this reflection that was born Orange Connected Home. It’s a simple offer to understand: if you are subscribed to an Orange Internet package and you have a recent Livebox (a Livebox 4 from 2016 or a Livebox 5 from 2018), it can then control a certain number of connected objects, controllable from a single mobile application. This home automation connection service is completely free. You just have to buy the compatible accessories to be able to enjoy it.

Today, Orange’s Connected Home service allows you to take control of dozens of connected devices and accessories. Here is the list of official devices that the Livebox can control.

Some of the connected accessories that work with the Orange Connected Home application.

Some of the connected accessories that work with the Orange Connected Home application.

This list is not exhaustive. In fact, the Livebox can connect and control most devices that support the DECT protocol, in ULE (ultra low energy), or DECT ULE version. But it is also capable of connecting certain devices connected via WiFi, such as Phillips Hue bulbs (via its connection bridge), surveillance cameras or even connected thermostats from Netatmo.

Orange’s solution is versatile. It has the advantage of allowing the list of accessories that can be controlled from the Orange Connected Home application to continue to grow over time.

How are the connected objects installed and controlled?

All connected objects compatible with the Orange Connected Home must be purchased from the Orange store. It is then up to the buyer to install the objects himself in his home. They are small connected accessories that are easy to install and do not require special technical skills. Once the objects are installed, everything goes through the Orange Connected Home application and therefore his smartphone, whether on Android or iOS. This application has been designed to be as accessible as possible.

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You can of course manage your devices one by one: turn on a connected bulb or choose its color for example. Or access the video stream from its surveillance camera or the opening history of a door on which an opening sensor is installed.

But the application goes much further by offering predefined scenarios within it. The application thus takes care of creating synergies for the user between the various connected devices or of automating some of them. Here are some examples :

  • If you have a bulb connected in a corridor and a presence detector, you can have the light come on when the presence detector detects movement, during a defined time period.
  • Simulate presence when you go on vacation. With connected bulbs, you can program their switching on at specific time slots in the application, while you are away. A good way to let think that there is a human presence in your home.
  • Finally, the application allows you to receive specific notifications. When your child comes home from school, he opens the door and activates the motion detector, which alerts you on the app that he is home.
Some examples of other predefined scenarios possible with the Orange Connected Home application.

Some examples of other predefined scenarios possible with the Orange Connected Home application.

Finally, Orange offers connected accessories in its store a Djingo remote control to control connected devices with voice. For example, just say “Set the temperature to 20 °” or “Turn on the living room light” for the accessories to switch on immediately.

How to subscribe to the Orange Connected Home offer

This is one of the biggest advantages of the Orange Connected Home: to benefit from its service, there is no need for a home automation box, nor to take out a subscription and no additional commitment. The offer simply requires that you have subscribed to an Orange Internet package and that you have a recent Livebox. More precisely :

  • The Orange Connected Home offer is reserved for customers holding a Livebox package or an Open UP, Jet or Play package subscribed after May 19, 2016.
  • You must have a Livebox 4 or a Livebox 5 at home. The version of your Livebox is indicated on the label located under or on the side of the box.

If you have fulfilled these two conditions, all you have to do is download the Connected Home app on your smartphone (on Android or iOS), to connect with your Orange credentials… And that’s it!

A minimum of 4 Livebox is required to use Orange Connected Home.

A minimum of 4 Livebox is required to use Orange Connected Home.

All you have to do is buy the connected accessories you want on the Orange store in order to make your home automation installation. Accessories are available at very affordable prices, from 17.99 euros for a simple connected bulb Awox à 69.99 euros for the Discovery Pack including an opening detector, a motion detector and a smart plug.

In addition to its Connected Home offer, Orange also offers a home monitoring offer with Protected Home. A turnkey offer without obligation which we explain in detail on this dedicated page.

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