Saturday, March 6

4 misconceptions about the connected surveillance of your home

You hesitate to set up a connected surveillance solution for your home? It is quite normal to ask questions and to have a priori about the measures put in place. We explain why certain received ideas are no longer true today, in particular with solutions such as Maison Protégée d’Orange.

Source Tobias Tully road Unsplash

Gamesdone Tobias Tully road Unsplash

To put these assumptions flat, we are going to rely on Orange’s connected surveillance solution with its Maison Protégée offer. This is a turnkey service without obligation. If you want to protect your home or apartment, all you have to do is subscribe to their website. A technician will then take care of making an appointment with you to install the equipment in your home free of charge.

Here is just what does not Orange’s solution.

Misconception # 1: By taking a remote monitoring solution you no longer have privacy

Remote surveillance solutions involve installing surveillance sensors at key locations in your home: motion detectors with photo capture, door opening detectors and of course an alarm. They are present to detect an intrusion and one could then think that this device monitors the slightest act and gesture of the user.

It is not the case at all. All detectors, for starters, are only active when you want them. In the case of the Maison Protégée d’Orange, it is you who activate the system whenever you want, for example via the app.

Opening detector, numeric keypad for the alarm, motion detector with photos, infrared motion detector, alarm center… These accessories do not monitor you, they only work when you are away or when you need to.

Opening detector, numeric keypad for the alarm, motion detector with photos, infrared motion detector, alarm center … These accessories do not monitor you, they only work when you are away or when you need to.

And even though they are active, they do not constantly communicate with the Orange monitoring center. In fact, remote surveillance agents are only alerted when the alarm goes off, motion detectors spot suspicious activity, and you don’t answer calls to alert you to a trigger. Only then will they watch what’s going on with you. You are always the first to be alerted.

Finally, it should be noted that none of the surveillance devices of the Maison Protégée d’Orange include a microphone. You will never be listened to by this surveillance device which is above all an additional pair of eyes.

Misconception # 2: Detectors and surveillance cameras can alert me for nothing

If you have a pet of the night owl type, you can legitimately fear that every night it will panic the various motion sensors located in your home. This is called a false positive and it can quickly render a monitoring system obsolete.

Here again, this is an a priori. Strategically placed by the installer so as not to be accessible to our animal friends, Orange’s sensors are thus able to ignore the movements of pets weighing less than 30 kilos.

No matter how much he walks at night, he will never set off the alarm.

No matter how much he walks at night, he will never set off the alarm. // Gamesdone: Paul Hanaoka via Unsplash

In addition, when a suspicious movement is detected, you are notified by a phone call, an SMS and an email. This notification can take several forms:

  • A message to notify you that a door has been opened
  • A photo taken by the motion detector to ask you if everything is normal

You then have the option of indicating that there is no danger or of passing your hand to the monitoring center. If an intervention is necessary, the monitoring station triggers the intervention of the security agent and / or the police.

Misconception # 3: In the event of a power or internet failure, there is no more protection

A connected surveillance solution is necessarily dependent on electricity and the Internet to function. This is indeed the case. In the case of Orange Maison Protégée, the various detectors are all connected to an alarm center which is responsible for centralizing the data and communicating them via the Internet. So when the power goes out or the connection goes loose… all protection should drop and your home should become vulnerable.

In fact, security and surveillance devices still operate during blackouts. On the one hand, the various detectors operate on batteries. Even when there is no more power, they therefore continue to operate.

The alarm center is equipped with a GRPS SIM card.  In the event of an Internet cut, it will then connect to the Orange mobile network.  It also has a back-up battery in the event of an unexpected power failure.

The alarm center is equipped with a GRPS SIM card. In the event of an Internet cut, it then connects to the Orange mobile network. It also has a back-up battery in the event of an unexpected power failure.

As for the alarm center, if it is properly connected to the mains and connected to the Internet via the WiFi of your Internet box, it has a back-up battery (and warns you via a notification if the power failure lasts for more than 30 minutes) and also has a SIM card to switch to the mobile network in the event of an Internet cut.

Misconception # 4: Installation is long, expensive and restrictive

Monitoring your home requires more or less material depending on its size and type (house? Apartment? Upstairs or on the ground floor?). There are therefore more or less sensors to install, which is expensive and complex. Not to mention the uninstallation. What to do with the sensors if you no longer want to have a surveillance system in your home?

Orange Maison Protégée is from this point of view the most flexible solution on the market. There is no quotation or need to purchase and install the hardware yourself. All you have to do is sign up for a monthly no-obligation subscription on the Orange site. An advisor will then contact you to make an appointment with a technician.

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He will then come to your home to assess your home, install the entire system himself in the best possible way and explain how it works. An installation that does not take more than two hours. The appointment is free and you do not pay for the equipment installed at home. Its price is included in the monthly subscription.

Finally, since this is a no-obligation solution, you can end the monitoring solution whenever you want. The cancellation fees cost only 49 euros and you must return the equipment by La Poste. Simple, efficient and not very restrictive.

How to subscribe to the Orange Protected House service?

To know everything about the Maison Protégée d’Orange, we have created a special page on Frandroid. Here are the prerequisites to be able to subscribe to this offer:

  • Have a high-speed Internet connection (Orange, Sosh or any other access provider)
  • Be subscribed to any mobile or fixed Internet package from Orange or Sosh (mobile, Internet or Open)
  • Be an individual and have a home of less than 200 m²
  • Do not have one or more pets weighing more than 30 kg in your accommodation
  • The accommodation must be located in metropolitan France

Maison Protégée has two offers, depending on the nature of your accommodation: either a house or apartment on the ground floor, or an apartment upstairs. The material and device change depending on its layout. Which explains why there are two different prices: € 19.99 / month (for 6 months then € 25.99 / month thereafter) for an upstairs apartment and € 26.99 / month (for 6 months then € 32.99 / month thereafter) for a house or apartment on the ground floor.

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